Question 1

How do I install the seat?

Accepted Answer

Seats are designed to go in the back seat of your car.  Feed the car seat-belt through the seat belt channel at the rear of the Tail Rider Dog Booster Seat and clip in as normal. Connect the seat-belt attachment provided to either the lap, or shoulder part of the car seat belt and clip to your dog's harness (never to their collar).

Question 2

Why use a Tail Rider Dog Booster Seat?

Accepted Answer

Tail Rider Dog Booster Seats have been designed to secure your dog comfortably in one position in the back seat of the car, to reduce motion sickness and anxiety on car rides and reduce distraction to the driver.

Question 3

What are the seats made of?

Accepted Answer

Tail Rider Dog Booster Seats are made from high density foam bases and the interior is covered with water resistant fabric - perfect for muddy little paws!  The exterior is black upholstery fabric.

Question 4

What if the cover gets dirty?

Accepted Answer

Covers are easily cleaned with a quick wipe over, shake out, or vacuum and can also be completely removed with a zip at the base for gentle washing in cool water.

Question 5

How and when will my seat be shipped?

Accepted Answer

Seats shown on the website are in stock and ready to go. Once full payment has been received, your seat will be booked with a courier within 24 hours.  Seats travelling within South Australia should be received within 2-3 working days. For seats travelling interstate, please allow 5-10 working days, depending on your location.   FREE pick up or delivery is also available within Murray Bridge, S.A. by appointment only.

Question 6

How do I order?

Accepted Answer

To order a seat that is 'currently in stock', or to place a custom order, please email me at hello@tailrider.com.au with your required seat size and favourite fabric.   If you require a freight quote, please also let me know your delivery suburb and I will get back to you asap with an exact delivery cost to your location.

Question 7

What if I don't like any of the fabric options on the 'currently in stock' seats?

Accepted Answer

Please check out the Fabric Options page to browse the fabrics currently available and click on the red 'Order Now' link, or email hello@tailrider.com.au to let me know the seat size and fabric you'd like to order.  I have a range of fabrics in stock and am always happy to try and find alternate fabric options for a custom order.

Question 8

How do I pay?

Accepted Answer

You are welcome to pay via EFT bank transfer or Paypal. Laybuy is also welcome. Please email hello@tailrider.com.au for details.

Question 9

Can I get a new cover made?

Accepted Answer

Absolutely!  If your cover gets damaged, or you would just like a different look for your dog's seat, I can definitely make you a new cover.  New covers are $125 including delivery to anywhere in Australia.

Question 10

Can I get another seat-belt attachment?

Accepted Answer

Sure!  Additional seat-belt attachment clips are $15 each, including postage to anwhere in Australia.

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Tail Rider Dog Booster Seats

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Frequently Asked Questions

Tail Rider Dog Booster Seats

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Our Story FAQs Terms & Conditions​ Privacy Policy​ Contact Us

Our Story

FAQs

Terms & Conditions

Privacy Policy

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